Support Coordinator needs 1-2 years experience in customer-facing role through either customer or service or sales role

Support Coordinator requires:

• 1-2 years experience in customer-facing role through either customer or service or sales role

• Ability to multi-task and manage multiple conflicting priorities

• Ability to maintain composure through stressful situations

• Proficient in Microsoft applications

• Excellent written and oral communication skills required.

Support Coordinator duties:

• Support projects such as product allocation management, analytical reporting of initiatives regarding strategic white glove accounts, enhanced visibility to shipment status, and logistic updates for franchise equipment units in transit

• Provide superior customer service to both internal and external customers, with a special focus on high-vulnerability accounts

• Strategically align with the team to enhance the customer experience, with dedicated attention to high-vulnerability accounts

• Create and monitor strategic reporting to support the sales organization