Customer Service Clerk

Customer Service Clerk needs 1 year experience supporting sales or service-related business.

Customer Service Clerk requires:

 Knowledge of Microsoft Office (Word, Excel, Access, Outlook), Internet, and other computer applications.

 Knowledge of Company policies, procedures, guidelines

 Knowledge of all sales, installation, billing and monitoring systems which assist managing our business.



Customer Service Clerk duties:

 Provide "World Class" support to our National Account Customers and National Account Managers.

 Assist the National Account Sales Team with customer acquisition.

 Coordinate all facets of the installation, service, billing and monitoring support.

 Provide leadership to the National Account Team and local branch offices to succeed in meeting all Service Level Agreements and Branch Metrics.

 Maintain a strong knowledge of industry and company operations.

 Knowledge of all sales, installation, billing and monitoring systems which assist managing our business.

 Regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.