Manufacturing Support Rep

Manufacturing Support Rep needs 4+ years of experience with software quality assurance or test engineering

Manufacturing Support Rep requires:

• High School graduate or equivalent, Bachelor’s degree preferred

• Possess strong problem solving and data analysis skills

• Possess excellent organizational and time management skills with ability to prioritize and assign work

• Possess excellent communication skills, both written and verbal with demonstrated ability to communicate across all levels of the organization

• Strong customer service aptitude and teamwork skills

• Proficiency with MS Office

• Background with statistical analysis software (Minitab) preferred

• Courses in LSS (Lab and scientific services)

Manufacturing Support Rep duties:

• Support relationships with both manufacturing and engineering at customer sites.

• Maintain key communication regarding daily projects and line issues.

• Provide technical direction and assistance to customers on the use of product lines.

• Possess working knowledge of paint technologies.

• Respond to questions and concerns regarding product lines and general operations.

• Troubleshoot & resolve painting issues and problems by provide recommendations on issues related to product, application, inventory and general paint process.

• Assist customer to overcome line problems. Gather data and material samples for analysis, testing and reporting.

• Assist with daily paint consumption, invoices, inventory, and paint ordering.

• Communicate data collection including (but not limited to): Viscosity and Temperature data, appearance data using Wave Scan and film build collection devices.