Lead program manager monitoring needs to understand infrastructure operation, business continuity planning, path2produciton programs, understands RTO/RPO, failover and recovery process.
Lead program manager monitoring requires;
• Worked as a technical project management in major transformation projects
• Good understanding and experience with the ITIL framework, specifically with best practices in incident and event management.
• Production Monitoring Assurance Engineer
• Seasoned Lead program manager, with strong presentation skills,
• Understands infrastructure operation, business continuity planning, path2produciton programs, understand RTO/RPO, failover and recovery process.
• Able to track large scale infrastructure projects including deliverables, timelines and execution co-ordination.
• Strong communication and presentation skills
• Agile development and SaFe practice experience
• Understanding jira and other lean project management toolkit
• Good MS office knowledge
• Hybrid
Nice to have:
• AWS practitioner certifications - a plus
• ITIL V3/V4 certifications - a valued plus
• Analytical skills
Lead program manager monitoring duties:
• Manage Enhanced Monitoring Project delivery Responsible for managing delivery timeline, collaboration with stake holders, identifying technical deliverables, resolve issues
• Conduct Agile Scrum calls and manage project through daily huddle, stand-up calls and track work through jira.
• Manage project budget and teams workload.
• Define production assurance requirement including path to production Responsible for defining Non-functional requirements Responsible for reporting and metrics collection
• Responsible for user demos and management updates.