Manufacturing Call Center Rep

Manufacturing Call Center Rep needs 2+ years’ experience
Manufacturing Call Center Rep requires:
 Onsite
 SAP/ QP1 required
 Manufacturing experience
 Call center
 Account management


Manufacturing Call Center Rep duties:
 Establishes and maintains customer relationships with key assigned accounts
 Ensures accuracy of order entry
 Follows up with order patterns, inventory, demand and product schedules focusing on attention to detail
 Demonstrates an elevated level of account ownership
 Works with sales representatives to ensure the service and customer requirements are understood and implemented in line with customers’ expectations
 Monitors day to day open/back-order reports of each account within a portfolio
 Works to understand product schedule for Liquid and Powder Coatings manufacturing sites
 Working understanding of color matching