Servicenow ITSM Core Architect

Servicenow ITSM Core Architect needs 5+ years’ experience

Servicenow ITSM Core Architect requires:

 ServiceNow Certified System Administrator

 ServiceNow Certified Implementation Specialist in at least 1 product suite ServiceNow Certified Application Developer

 Certified in ITIL Foundation (v3 or v4)

 ServiceNow

 ITSM

 CSDM

 A strong understanding and track record of scoping and designing complex ServiceNow projects that have been successfully delivered on time & budget.

 Strength and depth in understanding Service Management processes and capabilities, and the ability to articulate how ITSM tooling drives exceptional Service Management outcomes.

 Strong understanding around CMDB / CSDM, and other data taxonomies (e.g. TBM).

 Ability to work in a fast-paced environment with rapidly changing priorities on multiple projects and initiatives.

 Pragmatic technology approach an ability to understand what solution(s) best match the requirements based on differing capabilities of the technologies in use to deliver ITSM.



Servicenow ITSM Core Architect duties:

 Work closely with ServiceNow development team to understand how ServiceNow solutions ARE implemented