Collections Rep needs 2+ years’ experience
Collections Rep requires:
- Account receivables
- Purchasing order
- Billing
- Collections
Collections Rep duties:
- Collect and reconcile receivable balances for existing customer base, driving the balance through to resolution and ensuring that billing is accurate going forward
- Audit lease documents or purchase orders to validate billing, identify necessary billing adjustments and complete paperwork to support changes.
- Initiate telephone contact and maintain proper follow up with assigned customer(s) and initiate timely escalation for Supervisor review when needed.
- Administer past due or default notices and work with department management to decide if account should be written off, taken to litigation or sent to collection agency.