Customer Service Dispatcher

Customer Service Dispatcher 1-3 years’ experience

Customer Service Dispatcher requires:

 Proficient with computers

 Windows applications

 Oracle experience a plus

Customer Service Dispatcher duties:

 Receive, enter, check Accounts Receivable and schedule customer phone requests for service in the system.

 Take service calls, communicate

 Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed.

 Reassign work as needed, making judgments based on current workloads & priorities.