Trainer Supervisor

Trainer Supervisor needs 3-6 years’ supervisory experience.

Trainer Supervisor requires:

 Bachelor’s degree or three to six years of supervisory experience.

 Proven track record in designing and executing successful training programs and curriculum development.

 Demonstrable ability to develop and implement training for on-going operations and new projects.

 Experience with learning management systems and related training evaluation tools.

 Ability to use MS Word, MS Excel, Power Point, and MS Outlook.

 Strong verbal and written communications skills, strong interpersonal skills, and ability to work in a team environment. Ability to communicate effectively through clear, concise written documentation, verbal presentations and interviews.

 Strong analytical and problem-solving skills.

 Flexibility and adaptability in a fast paced, changing operational environment.

 Ability to achieve results through knowledge, empathy and commitment.

 Maintain government and industry knowledge to guide program.

Preferred:

 Experience in public sector healthcare, Medicaid and/or CHIP.

Trainer Supervisor duties:

 Prepare and present training reports to the operations team.

 Be able to support and maintain the development/implementation Learning Management Tool

 Ensure all communications and follow ups from the trainers with the client and external entities are up to date.

 Ensure the trainers are meeting their daily, weekly, and monthly deliverables timely.

 Ensure timely, consistent employee performance reviews.

 Monitor and measure team performance on daily basis, in relation to contract requirements, corporate standards, accuracy, timeliness, program knowledge, flexibility and customer service.