Customer Service Monitor Tech

Customer Service Monitor Tech needs 1 year customer service experience

Customer Service Monitor Tech requires:

• Technical aptitude with PC, able to help login and navigate through a variety of software applications, including Microsoft Excel.

• Aerospace Production Certification Proctor

• Strong interpersonal, communication, and organizational skills.

• Ability to work independently or as a team.

• Strong customer service skills.

• MUST be open to a flexible work schedule (support clients 24/7) and willing/able to support all Puget Sound locations: Everett, Seattle and Renton.

Customer Service Monitor Tech duties:

• Assist instructors in classes, hand out papers, help students with computers and, safety in the lab hire.

• Work as part of the Instructor Resource Management team to facilitate electronic testing sessions at client sites.

• Adaptability and responsiveness to client requirements and requests for assistance.

• Maintain assigned testing areas schedules, equipment, communications and risks/constraints.