Senior Systems Analyst needs 3 or more years working with Windows and Linux Operating Systems
Senior Systems Analyst requires:
3 or more years working with Enterprise Content Management (ECM) Systems - Mobius preferred
3 or more years working with Windows and Linux Operating Systems
3 or more years working with Oracle Databases.
Proficiency with scripting and automation - ie Batch, Postman, or PowerShell
Proficiency in troubleshooting and root cause analysis (RCA) of complex technical issues.
Development\support experience in Java using Spring Framework platform
Development\support experience in Microservices using containerization and cloud technologies.
Proficiency with monitoring and alerting tools such as Splunk, Dynatrace or Grafana
Preferred Skills:
Experience with ITIL applications such as ServiceNow
Proficiency with Webserver technology, Apache Tomcat preferred
Experience with Mainframe
Experience with network load balancing such as F5
Experience with creation and administration of Sharepoint and Confluence
Ability to handle complex operational tasks and recommends processing and technology changes
Ability to work with multiple business and IT partners in a production support and/or development role
Detailed oriented and collaborative
Senior Systems Analyst duties:
Work on Production issues and to provide timely diagnostics, recommendations and resolution.
Interface with upstream and downstream applications and business operations teams on issues and problems.
Identify areas of improvement in end user support, implementing automation and monitoring
Interpret and appropriately triage IT issues reported by users
Create monitoring dashboards and individual monitoring tests to ensure timely notification of production issues
Learn new technologies as requested
Participate in an on-call rotation and respond to afterhours issues as needed.