Customer Service Representative needs 2-5 years of experience in Customer Service / Supply Chain / Sales experience
Customer Service Representative requires:
• Customer facing operations (i.e. Customer Service, Sales)
• Order to cash process knowledge
• Cloud based solutions (i.e. Service Cloud) / ERP systems (i.e. SAP) / IT applications
• Supply Chain understanding
Customer Service Representative duties:
• End-to-end customer journey, collecting feedback to drive continuous improvement.
• Single point of contact for current and new customers while interacting a