Call Center Rep

Call Center Rep needs 6 months of call center experience

Call Center Rep requires:

 Strong computer and phone skills. Ability to use web-based computer applications

 Excellent communication skills both written and verbal, and internal personal skills

 Able to manage telephone and chat customer interactions and convey confidence while resolving the customer’s issues.

 Professional, friendly demeanor with a customer-oriented attitude. Good communication and listening skills. Able to accept constructive criticism.

 Able to understand and accurately communicate customer’s needs, while demonstrating critical thinking and problem-solving skills.

 Must be able to pass a background and drug test.

 Must be 18 years or older

 Must have a High School Diploma or GED

 Must be able to type 30 wpm

Preferred:

SAP skills

Call Center Rep duties:

 Assist with customer questions, inquiries, and issues related to accounts payable inquiries.

 Take phone calls and answers chats/emails regarding accounts payables and bills.