Compliance Complaints Analyst needs 8 years’ experience in Compliance, Legal, Audit, Banking
Compliance Complaints Analyst requires:
• Experience with data aggregation and visualization tools such as Cognos, Tableau, etc
• Prior experience with developing and implementing data management structures, documentation and technology integrations
• Able to work independently in a rapidly changing and fast-paced atmosphere
• Comfortable in communicating with senior executives and providing credible challenge as needed
• Experience with data aggregation and visualization tools such as Cognos, Tableau, etc.…
• Prior experience with developing and implementing data management structures, documentation and technology integrations
• Able to work independently in a rapidly changing and fast-paced atmosphere
• Comfortable in communicating with senior executives and providing credible challenge as needed
• Banking industry
• Financial industry
Compliance Complaints Analyst duties:
• Support the Bank’s Complaint Management Department in ensuring the complaints program has connectivity across the company by supporting organizational projects designed to continue improving complaint data quality & reporting.
• Focused on ensuring that enterprise complaints program has connectivity across the company’s diverse business units in compiling and analyzing complaint related data. Additionally, the role will support and lead organizational projects designed to continue improving the bank's ability to continuously monitor for potential risks and opportunities to improve the customer experience.